Service 03
AI Receptionist
Voice receptionist workflows for handling inquiries, capturing leads, and connecting bookings with your business systems.
Discuss your projectWho this is for
Service businesses that need help with incoming calls, after-hours inquiries, appointment requests, and follow-up information.
What I build
- Configured with your business information and workflows
- Appointment booking and lead capture
- Calendar and ServiceM8 integrations
- Call logs, summaries, and configuration dashboards
Typical scope
We define the questions the receptionist can handle, the information it should collect, booking rules, and when callers should be referred to a person. My focus is platform setup, dashboards, booking workflows, and the integration layer connecting a voice agent to your systems. The voice-provider setup and any specialist work are agreed during scoping.
Relevant work
How we work together
- 01Map the call types, booking rules, and situations that need human follow-up.
- 02Choose a suitable voice-provider approach and confirm integration access and ongoing costs.
- 03Connect the receptionist workflows with the agreed calendar or business systems.
- 04Test representative calls, review fallback behavior, and prepare the rollout.
Pricing
Setup and ongoing costs scoped to your requirements
Setup depends on the voice provider, call workflows, and integrations. Ongoing costs depend on usage and third-party services; we identify those costs before you commit.
Common questions
- Does this replace everyone who answers the phone?
- The scope defines which inquiries can be handled automatically and which need human follow-up. Complex or sensitive situations should have a clear fallback.
- Can it connect with my current software?
- ServiceM8 and calendar workflows are relevant examples from my work. Other systems need an API and access review before I confirm what can be connected.
- Are call and provider fees included?
- The quote distinguishes development and setup from ongoing provider and usage costs, so you can assess the total cost.
Tell me what you want to build.
Share your goals and current setup so we can agree on a practical scope.